Using my card

The Card Verification Code (CVC) is a three digit number printed on the back of your credit card. This number may be quoted when making an online, mail or phone order to verify that the card is in your possession.

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1665 1665 from your Woolworths mobile (it's a free call)

1300 10 1234 1300 10 1234, option 5 (normal charges apply)

8am to 8pm (AEST), 7 days a week

Closed national public holidays

You can access any ATM where Visa is accepted in 200 countries around the world. Please note that if you withdraw cash from an ATM you will incur a cash advance fee of $5 or 3% of the value of the transaction, whichever is the greater, debited to your account at the time of the cash advance.

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1665 1665 from your Woolworths mobile (it's a free call)

1300 10 1234 1300 10 1234, option 5 (normal charges apply)

8am to 8pm (AEST), 7 days a week

Closed national public holidays

You do not need to do anything. We will send you your new card one month prior to your card’s expiry.

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1665 1665 from your Woolworths mobile (it's a free call)

1300 10 1234 1300 10 1234, option 5 (normal charges apply)

8am to 8pm (AEST), 7 days a week

Closed national public holidays

Visa Concierge is available on Woolworths Money Platinum Credit Cards and assists you in finding the goods and services you need, when you need them. Maybe you'd like to book flights to Fiji, purchase tickets to a movie or how about that new restaurant just down the road? Visa Concierge can help you find it. All it takes is a phone call or a click of the mouse, anytime, anywhere in the world.

The service itself is free; however you will have to pay the cost of the goods or services that you’re purchasing. Simply call 1800 639 607 to speak to Visa Concierge.

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1665 1665 from your Woolworths mobile (it's a free call)

1300 10 1234 1300 10 1234, option 5 (normal charges apply)

8am to 8pm (AEST), 7 days a week

Closed national public holidays

Woolworths Everyday Platinum Credit Cardholders will receive access to the
Visa Luxury Hotel Collection, with benefits including the best available rate guarantee, automatic room upgrade upon arrival when available, free in-room internet, complimentary continental breakfast, 3PM check-out when available, VIP Guest status and a $25 food or beverage voucher.

Woolworths Everyday Platinum Credit Card customers also receive: complimentary purchase security insurance, providing protection against the theft or damage of eligible purchases. 

Wallet guard* is also offered on the Woolworths Everyday Platinum Credit Card, providing protection against the theft of personal effects, cash, valuable documents and wallet.


*Wallet Guard Insurance and Purchase Security Insurance are underwritten by ACE Insurance Limited (ABN 23 001 642 020, AFSL No. 239687) (ACE) and are subject to the terms, conditions and exclusions contained in the Woolworths Money Everyday Platinum Credit Card policy of insurance between Macquarie Bank Limited (ABN 46 008 583 542 AFSL No. 237502) (MBL) and ACE. A limit applies of $2,500 per event. This website doesn’t take into account your objectives, financial situations or needs. It is important for you to read Woolworths Everyday Platinum Credit Card Insurances Terms and Conditions and consider the appropriateness of that insurance in relation to your individual requirements.

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1665 1665 from your Woolworths mobile (it's a free call)

1300 10 1234 1300 10 1234, option 5 (normal charges apply)

8am to 8pm (AEST), 7 days a week

Closed national public holidays

Woolworths Qantas Platinum Credit Cardholders will receive access to the
Visa Luxury Hotel Collection, with benefits including the best available rate guarantee, automatic room upgrade upon arrival when available, free in-room internet, complimentary continental breakfast, 3PM check-out when available, VIP Guest status and a $25 food or beverage voucher.

Woolworths QantasPlatinum Credit Card customers also receive: complimentary purchase security insurance, providing protection against the theft or damage of eligible purchases. 

Wallet guard* is also offered on the Woolworths Qantas Platinum Credit Card, providing protection against the theft of personal effects, cash, valuable documents and wallet.

Woolworths Qantas Platinum Credit Card customers also receive a range of complimentary insurances** including: overseas travel insurance interstate flight inconvenience insurance purchase security insurance extended warranty insurance transport accident insurance global hire car excess waiver insurance.

*Wallet Guard Insurance and Purchase Security Insurance are underwritten by ACE Insurance Limited (ABN 23 001 642 020, AFSL No. 239687) (ACE) and are subject to the terms, conditions and exclusions contained in the Woolworths Money Everyday Platinum Credit Card policy of insurance between Macquarie Bank Limited (ABN 46 008 583 542 AFSL No. 237502) (MBL) and ACE. A limit applies of $2,500 per event. This website doesn’t take into account your objectives, financial situations or needs. It is important for you to read Woolworths Everyday Platinum Credit Card Insurances Terms and Conditions and consider the appropriateness of that insurance in relation to your individual requirements.


** Overseas Travel Insurance, Interstate Flight Inconvenience Insurance, Transport Accident Insurance, Purchase Security Insurance, Extended Warranty Insurance, Wallet Guard Insurance and Global Hire Car Excess Waiver are underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL No. 239687) (Chubb) and are subject to the terms, conditions and exclusions contained in the Woolworths Money Qantas Platinum Credit Card policy of insurance between Macquarie Bank Limited (ABN 46 008 583 542 AFSL No. 237502) (MBL) and Chubb. This website doesn't take into account your objectives, financial situation or needs. It is important for you to read the Woolworths Qantas Platinum Credit Card Insurance Terms and Conditions and consider the appropriateness of that insurance in relation to your individual requirements.

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1665 1665 from your Woolworths mobile (it's a free call)

1300 10 1234 1300 10 1234, option 5 (normal charges apply)

8am to 8pm (AEST), 7 days a week

Closed national public holidays