Contact Us

Public Holiday Hours - December 25th: Closed

                                         - December 26th: 10AM-4PM

                                         - January 1st: 10AM-4PM 

If you need more information or have any questions you can contact us Monday to Friday 9am-7pm (AEST/AEDT), Saturday and Sunday 10am-4pm (AEST/AEDT), (excluding public holidays) by calling 1300 10 1234.
If you're calling from overseas, please call +61 2 8276 0144.

For Credit Card enquiries, you can contact us via email at
For Prepaid Card enquiries, please email

We aim to respond to your emails within 24 hours (Monday to Friday).

Unfortunately, Web Chat is not available at the moment. We apologise for the inconvenience.

Alternatively, you can contact us via the phone number and email address listed above. Our Credit Cards Support Team will be more than happy to assist you.

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1665 1665 from your Woolworths mobile (it's a free call)

1300 10 1234 1300 10 1234, option 5 (normal charges apply)

8am to 8pm (AEST), 7 days a week

Closed national public holidays