Ensure the merchant accepts contactless. This could be a problem with the terminal – you can report terminal problems to Apple here.
Check that you have followed the steps correctly here.If you are still having trouble contact Woolworths via the number on the back of your physical card, you can also visit Apple Pay support for more information.
An internet connection is not required for using Apple Pay in stores.
An internet connection is required for using Apple Pay within apps and websites.
If the merchant terminal declines, unfortunately, the payment wasn’t successful.
When you see a payment confirmation on your device this confirms that your information has been successfully sent to the merchant terminal, regardless of whether the transaction is successful or declined. You should always wait for the response on the merchant terminal to confirm the payment has been successful.
If you have notifications enabled on the Woolworths Money App, please also use this to determine if payment was successful.